018390184

GENESYS CLOUD

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February 3, 2021

Trademark Summary

The trademark GENESYS CLOUD was filed by Genesys Cloud Services Holdings II, LLC, a Limited Liability Company (the "Applicant"). The application was published for oppositions on March 21, 2021, and received one opposition filed on June 7, 2021 by Genesis Cloud GmbH on (a) Art. 8(4), (b) Identity of marks and Goods and Services, (c) Likelihood of confusion. the opponent was represented by IP LAWYERS and proceedings were handled in English, and the oppositon was dismissed by the Euorpean Union Intellectual Property Office with decision issued June 7, 2021

The application was filed in English, and English was also language of all opposition proceedings (French was selected as the second language).

A transfer of the trademark registration was recorded on July 10, 2022.

The Opposition with reference B 003148282 was rejected according to Article 8(1)(a) EUTMR with decision issued on June 27, 2022 by the EUIPO.

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Goods And Services

• The mark was filed in class 35 with ADVERTISING AND MARKETING SERVICES.
• The mark was filed in class 38 with TELECOMMUNICATIONS SERVICES, NAMELY, VOICE OVER INTERNET PROTOCOL (VOIP) SERVICES AND HOSTED PRIVATE BRANCH EXCHANGE (PBX) SERVICES.
• The mark was filed in class 42 with following description of goods:
  
  1. PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR USE IN DEVELOPING INTERACTIVE USER INTERFACES
  2. PROVIDING ONLINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT
  3. SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT
  4. CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
  5. CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT
  6. PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE AND APPLICATIONS USED FOR INTEGRATING AN ORGANIZATION'S VOICE AND DATA COMMUNICATION SYSTEMS FOR OPERATING AND MANAGING ITS DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUTCALLING SERVICES, VOICE RESPONSE, RECORDING SERVICES, SPEECH ANALYTICS SERVICES, AND CUSTOMIZED, CUSTOMER-SPECIFIC APPLICATIONS.