Medallia, Inc., a U.S. corporation files the EUIPO Trademark M

EUTM file information

018196121

M

February 12, 2020

Trademark Summary

The trademark application M was filed by Medallia, Inc., a U.S. corporation (the "Applicant"). The application was published for oppositions on March 11, 2020, and it was registered by office on June 18, 2020 without any oppositions.

The application was filed in Danish (English was selected as the second language).

Goods And Services

The mark was filed in class 9 with following description of goods:
1. Downloadable software for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer satisfaction, operational efficiency, employee productivity, business operations, and business productivity
2. Downloadable software for tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites
3. Downloadable software for analyzing, responding to, and making process improvements based on social media data
4. Computer software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions
5. Computer software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict customer and employee behavior
6. Downloadable software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey
7. Downloadable computer software for use in gathering and analyzing feedback from diverse customer or employee interaction channels
8. Downloadable computer software for enabling solicitation of feedback from diverse channels
9. Downloadable computer software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback
10. Downloadable computer software for use in the field of customer experience management and enterprise feedback management
11. Computer software for application and database integration and management
12. Computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content
13. Computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content
14. Computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content
15. Computer software for the provision of electronic digitizing and storage of document images, data and text
16. Computer software for use in creation and storage of documents, reports and forms
17. Computer software for use as an application programming interface (API)
18. Computer software platforms for business purposes
19. Downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along a customer or employee life-cycle or journey.
The mark was filed in class 35 with following description of goods:
1. Customer and employee survey and feedback services
2. Business strategy and marketing consultancy focusing on helping clients analyze, respond to, and make process improvements based on social media data
3. Business consulting services in the field of text analytics
4. Business management consulting with relation to strategy, marketing, sales, operations, product design particularly specializing in the use of analytic and statistical models for the understanding and predicting of customers, employees, businesses, and market trends and actions
5. Business monitoring and consulting services, namely, surveying, tracking, gathering, monitoring, and analyzing customer, employee, business and product data to provide strategy, and insight, in connection with sales, operations, customer service, product design and innovation
6. Business monitoring and consulting services, particularly specializing in the use of analytic and statistical models for the understanding and predicting of customer, employee, business, and market trends and actions.
The mark was filed in class 42 with following description of goods:
1. Software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity
2. Software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites
3. Software as a service (SAAS) featuring software for analyzing, responding to, and making process improvements based on social media data
4. Software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions
5. Software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior
6. Software as a service (SAAS) featuring software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey
7. Software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer or employee interaction channels
8. Software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels
9. Software as a service (SAAS) featuring software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback
10. Software as a service (SAAS) featuring software for use in the field of customer experience management and enterprise feedback management
11. Providing temporary use of non-downloadable computer software for application and database integration and management
12. Providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content
13. Providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content
14. Providing temporary use of non-downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content
15. Providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document images, data and text
16. Providing temporary use of non-downloadable computer software for use in creation and storage of documents, reports and forms
17. Providing temporary use of non-downloadable computer software for use as an application programming interface (API)
18. Providing temporary use of non-downloadable computer software platforms for business purposes
19. Software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along customer or employee lifecycle or journey.